Vortex Aquatic Structures International Inc. is committed to protecting your privacy. To ensure that your personal information is respected, Vortex has established a Privacy Policy. The purpose of this policy is to define responsible and transparent personal and general information management practices as they pertain to our collection of information from customers, employees as well as visitors to our website.


Below is our privacy policy which incorporates and clarifies these practices.

What this policy covers

This policy applies to information, including personal information, that we collect when:

  • You visit our website. The Website is the property of Vortex Aquatic Structures International Inc.
  • You conduct business with us.

This policy also applies to information we collect when you apply for a job or get hired as an employee of Vortex Aquatic Structures International or Vortex USA.


The Privacy Policy defines the following:

  • Personal information.
  • Information collection, use, and sharing.
  • Data retention and destruction of personal information.
  • Consent and the rights you have over your data.
  • Security.
  • How to contact us about this Privacy Policy.


If you have any questions or concerns about this Privacy Policy or the confidentiality of the information we maintain about you, please contact us at privacyofficer@vortex-intl.com.


By providing Vortex with personal information, you agree that you have read, understand, and accept the terms of this Privacy Policy and that we may collect, use, and disclose your personal information in accordance with our Privacy Policy.

Personal information

Personal information is any information that can identify an individual, including but not limited to name, personal address, telephone number and e-mail address. As a rule, personal information does not include information that is generally considered to be of a professional nature such as title or business title, business address, business telephone and business e-mail address.

Information Collection, Use, and Sharing

There are two types of information we can collect from you: personal information and general information about your use of the site.


Collection and use

Vortex only collects personal and general information that you voluntarily provide. The type of personal information Vortex may collect about you includes your name, home address, home telephone number, home e-mail address. The type of general information we may collect is information relating to the manufacture and sale of our products and other information required to provide our services.


We also collect personal information from former employers and other third parties, as well as from other publicly available sources, personal information about prospective and current employees, contractors and partners that is reasonably necessary to establish or maintain an employment, contractual or partnership relationship.


We collect personal information only for the purposes identified at or before the time of collection. Thus, when we collect information about you, we will inform you of the use that will be made of it.


We will not share your personal information with any third party outside of our organization, other than as necessary to fulfill the purpose we informed you of when we collected the information.


Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Through our website we can collect:



Any media uploaded to our website remains private and is only made available to the Vortex employees whose job it is to treat the information (i.e., customer service).



Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit a website. They help us remember certain information about your preferences and improve the functionality of our website.


We use both session cookies (which are deleted after you close your browser) and persistent cookies (which remain on your device for a specified period or until you delete them) on our website. These cookies may be set by us or by third-party service providers.


You have the option to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website or certain features may not be available to you.


The data we collect through our website may be used by third parties (such as Google Ads) to target advertising on other sites based on your online activity. If you wish to opt out of receiving targeted advertising you can do so by visiting the DAA opt-out site www.aboutads.info or the NAI opt-out site www.networkadvertising.org/choices. For those of you in Europe you can visit the EDAA opt out site at www.youronlinechoices.eu. You can also personalize your Google Ad settings: https://adssettings.google.com/.


Embedded content from other websites

Our website may include embedded content or links to external websites or services provided by third parties, such as social media platforms, payment gateways, or analytics providers. These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their embedded content.


We encourage you to review the privacy policies and terms of use of these third-party websites before interacting with their content. We are not responsible for the privacy practices or the content of such websites.



We are the sole owners of the information collected through our website or other means. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

Unless you consent in writing or we are required by law to do so, we will not disclose your personal information to any third party, except as specified below.

  • To third-party suppliers, provided that they assure us that they will use your personal information only to perform the task for which they have been retained, and that they agree to abide by policies that comply with privacy laws.
  • To comply with legal requirements, to enforce our Privacy Policy or to protect your security while visiting our Web sites.
  • To third parties, in the event of a corporate reorganization, merger or amalgamation, or the sale of all or part of its assets, provided that the entity acquiring the disclosed personal information continues to use it for the purposes authorized by this Privacy Policy; or
  • To any other third party authorized by you to collect, use, or disclose your personal information.

Data retention and destruction of personal information

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


We will retain personally identifiable information only as long as necessary for internal processing and to meet various accounting and legal requirements. When we no longer need this information, we will ensure that it is destroyed or that the identifying elements are removed.

Consent and the rights you have over your data

Vortex makes every reasonable effort to ensure that appropriate consent is always obtained. In determining whether consent is appropriate, Vortex considers the sensitivity of the information provided. If we intend to subsequently use personal information for purposes other than those for which consent was originally given and beyond what an individual can reasonably foresee, we will seek further consent.


You have the right to obtain a copy of the personal information you have provided to us and to correct or update it. Upon receipt of a written request, we will inform you of the existence, use and disclosure of your personal information and give you an opportunity to review it. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


We have implemented security measures to protect against the loss, misuse, and alteration of your personal information under our control. In all cases, we take reasonable steps to ensure that your personal information is kept in secure locations, protected from unauthorized access, and retained only as long as is reasonably necessary for its intended use. Only authorized employees who need to know the information you have provided for the purposes described in this policy will have access to it. All employees who have access to databases containing user data or to the servers hosting our services are bound by a strict non-disclosure agreement. We cannot be held responsible for any misuse of your personal information beyond our reasonable control.

Questions and contact information

If you have any questions, or if you believe that we have not adhered to this Privacy Policy or have not respected the confidentiality of your personal information, you may address this by emailing us at privacyofficer@vortex-intl.com.


Please explain, in as much detail as possible, why you believe we have not complied with our Privacy Policy. We will investigate your complaint promptly.


In addition, please note that we are not responsible for the content or privacy practices of non-Vortex Web sites to which Vortex or any of its Web sites may link.


Vortex reserves the right, at any time, to modify this Privacy Policy. Any changes we make will appear on our website. We recommend that you review this Privacy Policy frequently to ensure that you are always fully informed about Vortex’s collection, use and disclosure of personal information.


This Privacy Policy was last updated in July 2023.